Islander Steelheader Float Reel - ABEC3 Bearings - Various Colours

Limited Two Year Warranty

Islander offers a limited 2 year warranty against manufacturer defects. For a period of two years after the date of purchase, Islander Reels warrants this reel against any failure due to defects in materials and workmanship. This warranty is valid only if the reel has been cleaned and maintained according to the Maintenance Instructions. This warranty applies to the original purchaser only. This warranty does not cover normal wear, misuse, or loss. Nor does this warranty cover damage due to: improper use or improper assembly, improper/inadequate cleaning or improper/inadequate maintenance.

All warranty repairs must be sent directly to Islander. Reels repaired by 3rd party repair depots will not be covered by warranty.

To send your Islander Reel to Islander for maintenance or repair, please read below:

1. Call Islander to confirm authorization – especially if shipping from USA or Internationally.
   With your reel, include your name, physical address, phone number, email address and a description of the problem.
2. For non-Canadian returns, clearly label customs paperwork and the package exterior: “Canadian Goods Returning For Repair”
3. All shipments must be prepaid using Canada Post or US Postal Service
   Please use – NAFTA / HST Code for shipping 9507.30.60.00 – Fly Fishing Reels
   Shipments should be made either by registered mail or by courier* to:
   Attn: Repairs Dept.
   Islander Reels
   6771 Kirkpatrick Crescent
   Saanichton BC
   V8M 1Z8
   Canada

*Please do not use UPS or FedEx when shipping to Islander. If Islander is charged additional fees from customers who do ship via UPS or FedEx, those fees will be charged back to the customer.*

A $20 processing and handling fee will be applied to each non-warranty related reel. Repairs are approx 6 weeks lead time seasonally – make sure to plan ahead.

Islander will contact you for payment; Please do not send cash or cheque with your repair.

Cautionary Note: It is recommended that mono-filament line be removed from the line cavity of the spool every once in a while to relax the line and remove pressure from the spool walls.